Friday, July 27, 2007

Reliance Capital (Punishment)

Monday morning, start of the business hours, you driving to your office through rush hours busy road and lost in thoughts of the things-to-do-today, hmmmm.................. to meet tax adviser, to pay installment of home loan, mail to him, him, her and him, documents to submit in bank, to plan tomorrow’s tour with company guy visiting from other city, problems of sales staff, to make calls to so and so etc.

All sudden your phone rings and when you reply (at the risk of being challaned for using cell while drive) a female, trying-to-make-sweet voice speaks, "Mr. Praney? Good morning sir, I am Mona from Reliance Capital and .................................." and here the real story goes like:

One day in May:

“Hello! Is it Mr. Praney?”
“I am Sandhya from Reliance Capital, are you using any credit card?”
“See Sandhya, I don’t need any card, thanks a lot.” I disconnect.

Another day in May:

“Hello Sir! Praney ji bol rahen hain?
“Sir, this is Ria from Reliance Credit Card………………….
“Hey I don’t need any card, thanks a lot.”
“Why not sir?” She would still try.
“I have all the cards I require, so please, I am busy right now. Ok thanks”
“Should I call you in the evening sir?”
“I told you na, I don’t require, please don’t disturb again.” I hang up.

Another another day in May:

“Hello. Is it Mr. Praney?”
“Sir, I am Suman from Reliance ……………..”
“Hey how many times I need to tell you that I don’t want any bloody card. Why don’t you people understand?”
“But Sir……………………”
“No, you listen, please delete my name from the list you people calling me, I don’t want any card that’s it.” I would hang without waiting for her.

After some peaceful days, finally one day in June:

“Hello, Praney sir?”
“Yes Praney here”
“Sir, I am Ritu from Reliance Capital…………………..”
“Hey mere Ram. Are you guys kidding me or something?”
“Why sir?
“For hundred of times I have told your Reliance guys, that I am not interested in your card. Why don’t you people listen to me? What is your problem?”
“I am sorry sir, I was not aware at all. I will just delete your name”
“I would be highly obliged, please do.” I disconnect again.

June Again:

“Hi sir, remember Suman from Reliance? I spoke to you for credit card?’
“Hello sir? Are you there?”
“Yes. I was thinking what to say to you”
“Sir please card banwa lijeye”
“Listen Miss………”
“Sir Suman…….”
“Yeah Suman, listen, I already have HSBC, HDFC and one ICICI card with me. So I don’t need another, please try to understand.”
“Sir, as you already have so many with you, what’s wrong in one another?”
“No, I am trying to close down all these too, I won’t buy a new one”
“But this is free sir”
“Buy means, I won’t go for it.”
“Sir, you should keep at least one, no one moves without a credit card these days”
“See, I don’t care for others and if I had to keep one with me, I will keep one of existing. Now please excuse me, I need to leave, Bye.” I hang up with a sigh.

But even then I kept receiving such calls from Reliance (apart from other companies) in June and July, some times Seema, another Reena, kabhi Gurpreet and kabhi Rita and I kept denying with my extreme patience. Every time I try to be rude and abusive but this was against my nature and so I kept paying for it.

That day while waiting for some one sitting in my car, I again answered a call.

“Hello sir, this is Suman from Reliance, I spoke to you that…………”
“Sorry madam, I don’t want, thanks and bye.” As I was about to disconnect, she spoke hastily:
“Aarre hold on sir, what are you doing? I am not even finished yet and you are disconnecting? A girl is talking to you and you don’t even listen?” She was literally scolding me and I was amused and a smile played at my face at her reaction. Then I controlled and said:
“How many times I have told you yaar, I don’t need any card.” I felt like I was pleading to her.
“But why not sir?”
“But why should I?”
“See, our card is a good offer, you will be getting so much benefits and moreover a beautiful girl is asking you. If you accept a card I can achieve my target.”
"What?” Damn she has started flirting I thought. “I don’t need these benefits and why I am concerned with your targets.”
“Aare, you don’t care for a requesting girl, you have such a sweet name and you doing this to me? Please get one for me.” She is terrible I thought.
“No thanks, please delete my name, bye.” I hanged.

That morning, around 10.15 driving to office and little worried for some business problems and at a traffic light phone rings:

“Sir, I am from Reliance……………………..”
“Damn, what soil you people are made off? Don’t you have ears? Can’t you listen? Or your bloody call centers are meant to harass people? Who gave you my number?”
“What happened sir?”
“For more than thousand times I have denied your stupid card. How many times I have requested your colleagues to delete my name. Do you want people to start abusing you? Would you be happy then?” I was exploding.
“I am sorry sir, I am deleting your name”.
And I hanged.

Believe me, I was not normal yet and just after 5 minutes:

“Hello sir, Suman here from Reliance, remember me?
“You people are just shameless and daring, I have to admit.”
“Why sir?”
“Don’t be over smart, you friend sitting next to you just spoke to me. Don’t you know that? Or you guys enjoy your day this way? ”
“Sir I am talking you so affectionately and you ………………”
“Hey tell me, are you flirting with me? If yes, don’t even try. Just leave me alone? Don’t ever call me again I am telling you very seriously.” I was badly furious and banged the phone.

May be that was the only way to get rid of these blood sucking creatures. Two days went peacefully.

Untill this morning:

“Hello sir, I am Shruti from Reliance …………………………………….”

Monday, July 23, 2007

Honda's New 3W

I found this new model of three wheeler from Honda on the road today pressed in 'civic' duties :)

Saturday, July 21, 2007

Harry Potter Inc.

What is more important ? Writing a good book or hiring good marketers for a book ?

I think the second one is the concept followed and adopted solely these days. I am surprised, the way all the media is over flooding with the pictures, articles and photos from Harry Potter book, are like a bash we are being forced to join.

The newspaper I buy (not read) gave space to Harry's hangama above paper's own name apart from inner pages past some days. Today at the front page, there was news article with heading "2,50,000 copies are out, go grab yours".

Not only print media but electronic media is bathing in same muddy pond. Seems like these people are more worried for the sale of the book than Ms. Rowling herself. May be she has promised these guys some share of the profit she would make?

Rumours, news, gossips, pictures of young buyers sitting on the road in wait of opening the book stores etc all are clearly sales management skills to make bucks out of it. Standing aside from this 'harry mania', I feel like watching a WWF bout at a jam packed stadium where everyone can see that these fights are merely 'Nura Kushti', a well staged drama. But still people buying this. Why, any idea?

Tuesday, July 17, 2007

'Aaj Phir'

Vanish !

A new business venture thus related tours, broken down old dear pal (my laptop), not at all friendly with my fingers keyboard of office desktop (but even this post is written at same keyboard) and above all an unknown (or lets say I don't wanna spell here) cause kept me away from blogging.

If not laptop then it got to be books (as she always complains and why to prove her wrong). So it was Tess Gerritsen's thriller 'Vanish' among other books which helped me out.

Plot is great. Boston medical examiner Dr. Maura Isles finds a dead body of a young lady brought for autopsy rising wake and running around her morgue. That unidentified woman somehow gets in hospital and kills a security guard with his own gun and not only that she took some patients as hostage including a homicide detective Jane Rizzoli admitted their for her nine months labour. Later they find that the guard killed by 'dead lady' was not in employee list of the hospital and Dr. Isles reveals in her finding from autopsy of security guard that his gun was carrying a very unusual kind bullet and he was the member of US Army's secret elite assassination team.

FBI, White House, Top bureaucrats, Boston PD's, press reporters, a worried FBI agent and hubby of Jane, sex slaves, illegal migrants to US and counter terrorists teams of post 9/11 US have created a interesting web in the story. Being herself a doctor, writer Tess has given interesting details of medico-crime-investigation.

Funny part is even in US they can declare a living person 'dead' and send the body to morgue as it was based on real news feed. A nice novel to read.